auto-attendant-features - VORADIAN | Business Telecommunications Service
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Voradian PBX Auto attendant allows the capabilities for automated answering and routing of incoming voice calls and text messages, in addition to a myriad of advanced call processing tasks. Following are just a few important functions the auto attendant is capable of performing. For a complete list, contact Voradian Sales & Consulting via support ticket, email, online chat or by phone.
• Business and Non-business hour greetings by schedule
• Holiday greeting by schedule
• Single digit dialing system menus
• Powerful unlimited menu trees
• Automated SMS directory bot response to text messages
• Automated Interactive SMS bot response to text messages
• Automated SMS to Voice call routing to extensions or departments
• Automatic call routing by caller ID to extensions or departments
• Informational announcement boxes
• Routing by day, date and time
• Routing by day of the week and time
• Routing by week of the month or month of the year
• First and last name interactive company directory
• Company directory to extension routing
• Powerful multiple tenant and partitioning
• Off premise transfer to cell phone/ landline or 800#
• Predictive announcement of wait time on hold
• Number of callers on hold in queue announcement
• Automatic selection of Music-on-hold and messaging based on extension, department or routing schema/ schedule
• And much more