Business SMS and MMS brings the ability to integrate SMS (text messaging) and MMS (multimedia messaging) communications with our Business PBX, Contact Center, and other internal systems to enhance your communications capabilities by empowering your employees to send and receive text messages and multimedia files, while maintaining business identity.
VORADIAN offers carrier class contact and call center services to any size business to better manage their customer relationships with a robust suite of call center solutions. Like all of the platforms in our ecosystem, the Contact Center as a Service (CCaaS) solution has been developed to deliver the highest quality experience to users without the need for significant investment.
The SMS Responder Bot is an enhanced version of the SMS Directory Bot that's powered by an AI logic algorithm to automatically reply in response to incoming SMS messages to your company phone number. The application named Jade, also lets you see a history of messages and gives you the ability to send messages from within its interface. Like her name suggests, Jade is an invaluable jewel that brings unprecedented communications capabilities to your business.
Rich Communications Services (RCS) is the next-generation replacement for SMS and Group messaging. RCS offers upgraded features that users would expect, like higher-resolution images and video, Wi-Fi messaging, typing indicators, read-receipts and much better group chats – giving you unprecedented communications capabilities. Voradian fully supports RCS in our PBX platform and offers our customers a better way to engage their customers.