remote-phone - VORADIAN | Business Telecommunications Service

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VoradianEdge Remote Voice™ Features
Offers a robust plug-and-talk small business phone system for work-at-home or remote teleworking that projects an Enterprise image for businesses requiring their employees to work from home, remote locations, or on the road to keep their business moving forward. This solution is packed with all the basic and advanced business calling features, functions, and tools for a successful work from environment, in a single platform and single interface. Forward your current business office number or extension to the included 10 digit local number and all your calls received at your business office is automatically forwarded to your work-at-home phone. We'll even configure (spoof) your business phone number as the caller ID, so when your employees make outbound calls, your business phone number is delivered as caller ID with every call - maintaining your business identity. You'll never have to reveal your personal identilty while conducting business activities. There's so much more to love about VORADIAN Remote Office Solution. Get yours today!

Below are some of the features and functions available with this service:

  • Local or toll-free Telephone Number (port your existing numbers)
  • 1 - 100 Extensions/ Users
  • Caller ID Delivery - Your existing business number or included local number
  • 2 Concurrent Call per Extension. 2 Line Display
  • Automatic Line Selection
  • 1 Concurrent Call for Mobile App SoftPhone for your Smartphone
  • Standard Mobile SoftPhone with Desk Phone and PBX functions, Internal Chat, and Messaging capabilities
  • Business Hours Scheduling, so you won't receive any calls after your work hours or while you are on a break
  • Time Frame Scheduled Call Handling - schedule when you want to receive calls by day and time, date and time, day and time of the week or week of the month, etc.
  • Federally compliant E-911 Services included for your home office location
  • Standard Voicemail Box
  • Voicemail file sharing via email, text or forward to another extension
  • Voicemail Notification Indicator on the deskphone and Mobile SoftPhone
  • Missed Call Instant Notification via text and email
  • Find-Me Follow-Me to Mobile SoftPhone and multiple external numbers
  • Move active calls seamlessly between deskphone and Mobile SoftPhone - so you are not tethered to the home office desk
  • Take and make calls from your Mobile SoftPhone (included SoftPhone App for your Smartphone)
  • Work from desk phone, PC, Laptop, or Mobile Devices
  • Company-wide Default Music on Hold
  • Add Company-wide Custom Music & Messaging on Hold*
  • Line Sharing (requires multi-line IP desk phone)
  • Hunt Group (Ring All Extensions or Grouped Extensions)
  • Station-to-Station Paging (Intercom Paging)
  • Dynamic Call Parking and pickup - between all your work-at-home colleagues
  • Directed Call Paking and pickup - between all your work-at-home colleagues
  • Call Parking with Ring back - Call returns to you in case the other party didn't pick up the call in "x" seconds (you set the time)
  • Call Waiting - visual and tone notification when you are on an active call
  • Call Transfer (blind & attended to extensions or external numbers)
  • Three-way Calling (Five-way Conference Calling with VORADIAN V900 Series Deskphones)
  • * Star Code Dialing Features - access over 200 calling features and functions
  • Call Recording (Mobile SoftPhone)
  • Call Recording for all Phones - automatic centralized call recording for all company phones (optional)
  • Three-way calling/ Five-way calling with VORADIAN V900 Series Desk Phones
  • Call Transfer (Blind & Attended) internally and externally
  • Call Hold with Music-on-Hold
  • + 100 Standard Calling Features
  • 200 toll-free minutes/ month/User**
  • And much more

Recommendations for a problem-free work-at-home setup
  • High-Speed Broadband Internet (Cable, Fiber, or DSL) - Required
  • Minimum 5 Mbps upstream and downstream speeds - Recommended
  • Modem with Ethernet Jack that's located in your home office OR ethernet jack located in your home office that's connected to the modem - Required
  • Disable SIP ALG in your modem. If unable, contact you ISP support for assistance- Required
  • Set QoS in your modem for voice and video (contact your ISP support for assistance) - Recommended

Useful information about Modem and Router Compatibility
One-time Account Activation Fee: $25.00 [Fee waived for 10+ Users] Applies for VoradianEdge Remote Voice™ Account setup - Not per user.
[E-911 services: Voradian E-911 Emergency Service fully complies with Federal Law (Kari's Law and Ray Baum's Act) Mandate for businesses operating Multi-Line Telephone Service in the United States. Most jurisdictions will require E-911 calling capabilities from your business location, per Local or State Law. Voradian E-911 calling feature connects your emergency 911 calls to the local PSAP (Public Safety Access Point) for Police, Fire and EMS emergency assistance requests. Available at $2.00/ month (per remote location) + local government fees and charges] See E-911 Services & Policy.

* Professionally produced royalty-free Custom Music & Messaging available at additional charge. Contact sales for details. Custom Music & Messaging you provide must not infringe upon copyrights laws. Upon request by Voradian, you must produce verification of your right to use such materials in our system.
**Overage minutes billed at 2.9ȼ per minute

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