pbx-features - VORADIAN | Business Telecommunications Service

SALES: 678.797.7200 | TOLL-FREE: 1.833.867.2342

Zero PBX Equipment CostZero Maintenance CostZero Administration CostZero Refresh Cycle99.999% Uptime GuaranteeFCC Compliant E911 ServiceFREE Professional ConsultationFREE Compliance AuditFREE Cost Analysis ReportFREE Demo of our SolutionsFREE No Obligation Price QuoteFREE 30 Day Test Trial*

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Better features and smarter functionalities

We understand that your business requires a comprehensive and reliable phone system to compete in today's business environment. With VORADIAN™, you don't have to compromise. We provide you more than an alternative solution by pushing innovation to the edge, delivering unprecedented communications capabilities. We are empowering our customers to gain a competitive edge in the market place by differentiating their business with the ability to deliver exceptional customer service. Drive increased customer engagement with the technologies, solutions and support we offer. At the end of the day, don't be left behind wondering whether your customers had a positive interaction and experience with your organization. Get clarity with VORADIAN™!
Features and Functions on the System-Wide Level. Click to view.
Features and Functions available for Groups. Click to view.
Features and Functions available for individual users. Click to view.
Features and Functions available in User Web Portal. Click to view.


  • 100% Organized in the Cloud, so you can work from anywhere, any time, and on any device - Desk Phone, PC, Mac, Laptop, Smart Phone, or Tablet.

  • Unprecedented and unparalleled Mobile Capabilities with Voradian MobileUC. Remain connected with prospects, customers, employees and colleagues on the move with full PBX capabilities, while maintaining business identity and total personal privacy with automatic company Caller ID display. One business number for inbound and outbound voice calls, text and MMS messaging, group messaging, and more for desk phones, mobile phones, PC, Laptop, Tablet, and other mobile devices.

  • Choose Enterprise IP Desktop Phones from our world's leading manufacturing partners to power your communications - Yealink, Polycom, Grandstream, Snom, Avaya, Cisco, and more, or VORADIAN proprietary Enterprise and Small Medium Business IP Desktop Phones that are 100% platform compliant, offering unrivaled feature capabilities and unparalleled warranties - VORADIAN VSM800 and VEP900 series desk phones for small medium businesses and Enterprise organizations.

  • Zero-touch provisioning - means no onsite phone configuration is required. Desktop phones are remotely configured and programmed for any location. Deploy or move your desktop phones to any location, add or revise custom features programming, and much more, seamlessly with our instant remote secure provisioning.

  • 100% Scalability - so you can grow from small to planet scale.

  • Business Continuity and Disaster Recovery - so your business can continue to operate regardless of natural disasters, local power outage or network outages.

  • Operate from a single location or distributed locations, on the go, or from remote locations as if you are at your office desk with full PBX capabilities.

  • Extension-to-Extension dialing under the same roof or from distributed operating locations.

  • Easy to use, Easy to learn and Easy to manage. Fast deployment - just hours not weeks to get your service up and running. Fully compliant with Federal Laws applicable to businesses operating Multi-Line Telephone Service or Phone System (Kari's Law and Ray Baum's Act- effective February 16, 2020 and associated FCC Regulations).

  • Easy integration of CRM's, Apps, and Business Productivity Tools.

  • And much more.


  1. Configurable Permissions
  2. Secure login
  3. Custom Integrations of Salesforce Adapter, Outlook and other third party productivity tools
  4. Virtual Office Control Panel
  5. Hospitality and Resort Systems (PMS)
  6. Click-to-Call from WordPress and or other CMS and websites with a simple HTML code insertion
  7. Single sign-on Access to all System Functions
  8. Call Control
  9. Fault Tolerant -Active-Active Architecture
  10. Geo-distributed
  11. Highly Scalable
  12. Rolling and Hitless upgrades
  13. Security and Fraud Detection
  14. Auto Block Failed Registrations
  15. Auto Block SIP Port Scanning
  16. Auto Block Promiscuous SIP Devices
  17. Velocity Filter for Bad Digits
  18. Remote and auto Device Provisioning
  19. Customized Directories
  20. Domain and Device Overrides
  21. MAC Management
  22. Remotely Triggered Updates
  23. Supports all major SIP Phones
  24. Zero Touch Device Configuration
  25. QoS (Quality of Service) Monitoring
  26. SIP Trace
  27. Regulatory Compliance
  28. E-911 Emergency Calling Solution (Fully compliant with Federal Laws)
  29. CALEA Compliant
  30. HIPAA and PCI-DSS Compliant
  31. And much more!

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  1. ACD (Automatic Call Distribution)
  2. Auto Attendants*
  3. Personal Auto Attendants
  4. Scheduled Auto Attendant
  5. Chained Auto Attendants
  6. Barge In
  7. Business Trunking
  8. Call Intercept
  9. Directed Call Park
  10. Dynamic Call Park
  11. Calling Group ID Delivery
  12. Configurable Extension Dialing
  13. Configurable Feature Codes
  14. Configurable Directories
  15. Device Inventory per customer/user account
  16. Department Support
  17. Group Announcements
  18. Group Custom Ring-back
  19. Group Instant Messaging
  20. Hot Desking
  21. Hoteling
  22. Hunt Groups
  23. Instant Group Call
  24. Listen In
  25. And much more!


  1. Account Codes
  2. ANI/CLI Customizations
  3. Anonymous Call Rejection
  4. Authentication by Digest
  5. Busy Lamp Field
  6. Line Sharing (Group/ Department/ Domain)
  7. Call Forwarding on Active
  8. Call Forwarding Always
  9. Call Forwarding Busy
  10. Call Forwarding No Answer
  11. Call Forwarding Not Reachable
  12. Find Me–Follow me (multiple numbers - internal and external)
  13. Sync with Server
  14. Call Logs (Inbound and Outbound)
  15. Call Monitoring
  16. Automatic Recording
  17. On-demand Recording
  18. Supervising Mode
  19. Silent Monitoring
  20. Call Notify
  21. Call Pick Up Extension
  22. Call Pick Up Department
  23. Call Pick Up Domain (Across the enterprise)
  24. Directed Call Pickup
  25. Call Recording MobileUC
  26. Call Return
  27. Call Status (Real-time in User Portal)
  28. Call Transfer to extension or outside number
  29. Attended Transfer
  30. Blind Transfer
  31. Intercom Transfer
  32. Transfer to Voicemail
  33. Call Waiting
  34. Calling Line ID Delivery Blocking
  35. Calling Name Retrieval
  36. CDRs
  37. Charge or Billing Number
  38. Client Call Control (API and User Portal)
  39. Conferencing (Multi-Way Calling)
  40. Convene Conference
  41. Invite Attendees
  42. Multiple Conference Rooms
  43. Scheduled/Instant Conference
  44. Web-based Setup
  45. Customer Care Line (611)–Direct call to Voradian Customer Service
  46. Device Auto Provisioning
  47. Direct Inward Dialing
  48. Directed Call Park
  49. Directed Call Park with Ring-back
  50. Dynamic Call Park
  51. Directed Call Pickup
  52. Diversion Inhibitor
  53. DISA (Directed Inward System Access)
  54. Do Not Disturb
  55. Sync with Server
  56. Extension Dialing (Across the entire enterprise platform)
  57. External Calling Line ID Delivery
  58. Hunt Groups/ Ring Group
  59. In-Call Service Activation
  60. Instant Messaging (via SIP SIMPLE)
  61. Intercom-to-Intercom Private Paging
  62. Intercom-to-Intercom Multi-Cast Paging (All Users)
  63. Internal Calling Line ID Delivery
  64. Last Number Redial
  65. Message Waiting Indicator
  66. Custom Music-On-Hold (Domain Wide)
  67. System Default Music-on-Hold
  68. Personalized Music-on-Hold
  69. Phone Status
  70. Presence (Know your colleague’s availability)
  71. Privacy
  72. Selective Call Acceptance
  73. Selective Call Rejection
  74. Simultaneous Ring
  75. Shared Call Appearance
  76. Three-Way Call
  77. Two-Stage Dialing
  78. Video Telephony
  79. Voicemail
  80. Default Greetings
  81. Customizable Greetings
  82. Name Recording
  83. Email Notification
  84. Voicemail Forwarding
  85. Forwarding to Email
  86. User Portal (View, Modify, Save, Delete)
  87. Voice Messaging Group
  88. Voice Messaging Call Back
  89. Web Based Secure User Portal
  90. Contact List with Presence
  91. Click-to-Call from Contacts List
  92. Click-to-Call from Web Browser
  93. Click-to-Call from Email
  94. Click-to-Call from CRM integration
  95. Inbound Call Handling Rules
  96. Screen Pops on User Portal
  97. Screen Pops on Integrated CRM
  98. Screen Pop on User Browser
  99. Messaging - Group and Private
  100. User-Specific Music and Messaging on Hold
  101. End-User Star (*) Code Features
  102. And much more!


  1. Active Calls Management
  2. Contact Directory
  3. Click-to-Call from Directory
  4. Call Routing Designer
  5. Call Routing and Handling
  6. Answering Rule Management
  7. External Number and Extension Dialing
  8. Receive Inbound Calls
  9. Call Records/ History
  10. Call Statistics
  11. Import/ Export Bulk Contacts
  12. Presence Panel Display
  13. Conference Bridge Management
  14. Device Management
  15. Move, Add, Change or Remove Devices on the fly
  16. Personalized Music and Messaging on Hold Upload
  17. Queue Management
  18. Voicemail Management
  19. Profile Management
  20. Block/ Allow by Area Code, Prefix or Phone Number
  21. Device Button Designer
  22. Send/ Receive Secure Fax
  23. And much more!

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