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- 100% Organized in the Cloud, so you can work from anywhere, any time, and on any device - Desk Phone, PC, Mac, Laptop, Smart Phone, or Tablet.
- Unprecedented and unparalleled Mobile Capabilities with Voradian MobileUC. Remain connected with prospects, customers, employees and colleagues on the move with full PBX capabilities, while maintaining business identity and total personal privacy with automatic company Caller ID display. One business number for inbound and outbound voice calls, text and MMS messaging, group messaging, and more for desk phones, mobile phones, PC, Laptop, Tablet, and other mobile devices.
- Choose Enterprise IP Desktop Phones from our world's leading manufacturing partners to power your communications - Yealink, Polycom, Grandstream, Snom, Avaya, Cisco, and more, or VORADIAN proprietary Enterprise and Small Medium Business IP Desktop Phones that are 100% platform compliant, offering unrivaled feature capabilities and unparalleled warranties - VORADIAN VSM800 and VEP900 series desk phones for small medium businesses and Enterprise organizations.
- Zero-touch provisioning - means no onsite phone configuration is required. Desktop phones and Mobile Apps are remotely configured, programmed, and automatically provisioned for any location. Deploy or move your desktop phones to any location, add or revise custom features programming, and much more, seamlessly with our instant remote secure provisioning.
- 100% Scalability - so you can grow from small to planet scale. Scale up or scale down instantly according to your business needs.
- Business Continuity and Disaster Recovery - so your business can continue to operate regardless of natural disasters, local power outage or network outages. Programatically or manually control call termination and distribution for a single location, multiple locations, or individual extensions.
- Operate from a single location or distributed locations, on the go, or from remote locations as if you are at your office desk with full PBX capabilities.
- Extension-to-Extension dialing under the same roof or from distributed operating locations.
- Easy to use, Easy to learn and Easy to manage. Fast deployment - just hours not weeks to get your service up and running. Fully compliant with Federal Laws applicable to businesses operating Multi-Line Telephone Service or Phone System (Kari's Law and Ray Baum's Act- effective February 16, 2020 and associated FCC Regulations).
- Easy integration of CRM's, Apps, and Business Productivity Tools.
- And much more.
- Configurable Permissions
- Secure login
- Custom Integrations of Salesforce Adapter, Outlook and other third party productivity tools
- Virtual Office Control Panel
- Hospitality and Resort Systems (Property Management System)
- Inbound Click-to-Call from WordPress, and or other CMS and websites with a simple HTML code insertion
- Outbound Click-to-Call from websites, emails, CRM's, and other business productivity tools
- Single sign-on Access to all System Functions
- Call Control
- Fault Tolerant -Active-Active Architecture
- Geo-distributed
- Highly Scalable
- Rolling and Hitless upgrades
- Security and Fraud Detection
- Auto Block Failed Registrations
- Auto Block SIP Port Scanning
- Auto Block Promiscuous SIP Devices
- Velocity Filter for Bad Digits
- Remote and auto Device Provisioning
- Customized Directories
- Domain and Device Overrides
- MAC Management
- Remotely Triggered Updates
- Supports all major SIP Phones
- Zero Touch Device Configuration
- QoS (Quality of Service) Monitoring
- One click SIP Trace
- Regulatory Compliance
- E-911 Emergency Calling Solution
- Federal E-911 Kari's Law and Ray Baum's Act Compliant
- 411 Directory Assistance
- CALEA Compliant
- HIPAA and PCI-DSS Compliant
- And much more!
- ACD (Automatic Call Distribution)
- Auto Attendants*
- Personal Auto Attendants
- Scheduled Auto Attendant
- Chained Auto Attendants
- Barge In
- Business Trunking
- Call Intercept
- Directed Call Park
- Dynamic Call Park
- Calling Group ID Delivery
- Configurable Extension Dialing
- Configurable Feature Codes
- Configurable Directories
- Device Inventory per customer/user account
- Department Support
- Group Announcements
- Group Custom Ring-back
- Group Instant Messaging
- Hot Desking
- Hoteling
- Hunt Groups
- Instant Group Call
- Listen In
- And much more!
- Account Codes
- ANI/CLI Customizations
- Anonymous Call Rejection
- Authentication by Digest
- Busy Lamp Field
- Line Sharing (Group/ Department/ Domain)
- Call Forwarding on Active
- Call Forwarding Always
- Call Forwarding Busy
- Call Forwarding No Answer
- Call Forwarding Not Reachable
- Find Me–Follow me (multiple numbers - internal and external)
- Sync with Server
- Call Logs (Inbound and Outbound)
- Call Monitoring
- Automatic Recording
- On-demand Recording
- Supervising Mode
- Silent Monitoring
- Call Notify
- Call Pick Up Extension
- Call Pick Up Department
- Call Pick Up Domain (Across the enterprise)
- Directed Call Pickup
- Call Recording MobileUC
- Call Return
- Call Status (Real-time in User Portal)
- Call Transfer to extension or outside number
- Attended Transfer
- Blind Transfer
- Intercom Transfer
- Transfer to Voicemail
- Call Waiting
- Calling Line ID Delivery Blocking
- Calling Name Retrieval
- CDRs
- Charge or Billing Number
- Client Call Control (API and User Portal)
- Conferencing (Multi-Way Calling)
- Convene Conference
- Invite Attendees
- Multiple Conference Rooms
- Scheduled/Instant Conference
- Web-based Setup
- Customer Care Line (611)–Direct call to Voradian Customer Service
- Device Auto Provisioning
- Direct Inward Dialing
- Directed Call Park
- Directed Call Park with Ring-back
- Dynamic Call Park
- Directed Call Pickup
- Diversion Inhibitor
- DISA (Directed Inward System Access)
- Do Not Disturb
- Sync with Server
- Extension Dialing (Across the entire enterprise platform)
- External Calling Line ID Delivery
- Hunt Groups/ Ring Group
- In-Call Service Activation
- Instant Messaging (via SIP SIMPLE)
- Intercom-to-Intercom Private Paging
- Intercom-to-Intercom Multi-Cast Paging (All Users)
- Internal Calling Line ID Delivery
- Last Number Redial
- Message Waiting Indicator
- Custom Music-On-Hold (Domain Wide)
- System Default Music-on-Hold (Domain Wide)
- Personalized Music-on-Hold (Individualized Extensions)
- Phone Status
- Presence (Know your colleague’s availability)
- Privacy
- Selective Call Acceptance
- Selective Call Rejection
- Automatic Call Screening
- On-demand Call Screening
- Simultaneous Ring
- Shared Call Appearance
- Three-Way Call
- Two-Stage Dialing
- Video Telephony
- Voicemail
- Default Greetings
- Customizable Greetings
- Name Recording
- Email Notification
- Voicemail Forwarding
- Forwarding to Email
- User Portal (View, Modify, Save, Delete)
- Voice Messaging Group
- Voice Messaging Call Back
- Web Based Secure User Portal
- Contact List with Presence
- Click-to-Call from Contacts List
- Click-to-Call from Web Browser
- Click-to-Call from Email
- Click-to-Call from CRM integration
- Inbound Call Handling Rules
- Screen Pops on User Portal
- Screen Pops on Integrated CRM
- Screen Pop on User Browser
- Messaging - Group and Private
- User-Specific Music and Messaging on Hold
- 40+ End-User Star (*) Code Features
- And much more!
- Active Calls Management
- Contact Directory
- Click-to-Call from Directory
- Call Routing Designer
- Call Routing and Handling
- Answering Rule Management
- External Number and Extension Dialing
- Receive Inbound Calls
- Call Records/ History
- Call Statistics
- Import/ Export Bulk Contacts
- Presence Panel Display
- Conference Bridge Management
- Device Management
- Move, Add, Change or Remove Devices on the fly
- Personalized Music and Messaging on Hold Upload
- Queue Management
- Voicemail Management
- Profile Management
- Block/ Allow by Area Code, Prefix or Phone Number
- Device Button Designer
- Send/ Receive Secure Fax
- And much more!